Shipping Policy

How much is shipping?

Shipping starts at ₱80 and varies based on the delivery address. All orders over ₱999 get free shipping! 

How long does it take to ship my items when I buy online?

Processing takes 1 to 2 days. Delivery takes 2 to 3 days in Metro Manila and 5 to 7 business days outside Metro Manila.

*We are not responsible for any shipping deliveries that may be affected by, but not limited to, the following: natural occurrences, air/ground transportation strikes/delays, or community quarantines. 

Do you accept returns?

Products purchased through the KLAD website are eligible for exchange within 7 days of receipt. Terms & Conditions apply.